Archive for Dental Coaching
THE POWER OF THOUGHT
Posted by: | CommentsAs you think, you travel; and as you love, you attract. You are today where your thoughts take you. You cannot escape the results of your thoughts, but you can endure and learn; can accept and be at peace. You will realize the vision (not the idle wish) of your heart, be it base or beautiful, or a mixture of both, for you will always gravitate toward that which you secretly most love. Into your hands will be placed the exact results of your thoughts; you will receive that which you earn — no more, no less. Whatever your present environment may be, you will fail, remain, or rise with your thoughts, your vision your ideal. You will become as small as your controlling desire; as great as your dominant aspiration.
Law of Attraction
Law of attraction says that all your thoughts, all images in your mind, and all the feelings connected to your thoughts will later manifest as your reality. In other words; everything you have in your life now has been attracted to you through thoughts in your mind.
Understanding And “Consciously” Implementing The Power Of Thought
If you would like to read the entire article on The Power of Thought please visit our website at: www.schustercenter.com, click on FREE NEWSLETTER link for our complimentary subscription to our bi-monthly newsletter, The Schuster Perspective. Every 2 months you will receive our newsletter via a .pdf file that you can download and read at your leisure. We cover dental management, investing in a troubled time, doubling your net profits, dental team development, case presentation and much more. If you are new to our blog site, please take a look at us while you’re on the website for our schedule of events and seminars throughout the United States. 3.5 AGD credit hours apply to any attended event sponsored by The Schuster Center.
REALIZATION OF A DREAM
Posted by: | CommentsOn Tuesday, March 2, 2010, a dream was realized. Dr. Todd D. Southall opened the doors to his new dental practice in Oro Valley, AZ. After 5 years of practice in Gunnison, CO, Dr. Southall and his family relocated to Tucson, Arizona. They wanted to seek warmer surroundings and decided Arizona was the place. Dr. Southall decided to seek the help of the Schuster Center to help him develop the practice of his dreams, so he enrolled in the Management program and rolled up his sleeves and went to work. As his coach, I continued to share the structures and he continued to build them. The results are not the brick and mortar but will be the relationships that he and Linda, his front office coordinator ,will forge together in the years to come.
CONGRATULATIONS!!! – Chris Ellison, Practice Development Coach/Faculty and The Schuster Team
COMMITMENT TO COMMUNITY
Posted by: | CommentsWe’ve committed ourselves to helping dentists recognize the signs of trouble, apathy, disheartened resentment and to provide measurements to show improvement and to recognize the “need” for help.
Perhaps we haven’t been able to convince you how important it is to “stay engaged” with our program and to return to get refreshed, re-created, renewed and recommitted to our process that has helped hundreds of thousands of dentists for over 30 years.
WE’D LIKE TO ASK FOR YOUR HAND AGAIN. A RE-ENGAGEMENT AND HOPEFULLY A LIFELONG MARRIAGE TO COMMITMENT IN DENTISTRY
We are recommitted to recommitting you to us and our process, our work, our thoughts and our total and complete interest in always making you the best dentist you can be – and the happiest.
Here’s how we can help you re-engage and stay engaged with your business:
THE CEREMONY AND THE INVITATION (The offer)
If you’ve been a student at The Schuster Center:
• Return for recare, refresher courses or alumni advanced courses.
• Learn the newest trends in Case Presentation and how to ethically sell to patients.
• Learn current investment strategies.
• Re-learn what it takes to put together a superb team.
• Re-focus and re-create your vision.
Use us for clarity and implementation of ideas. We can help you via networking, through our support coaches, and aid you with valuable references and resources. As we have learned, so have we taught.
“When the student is ready, the teacher will appear.”
If you feel like you’re lost or you’ve wandered off the path and can’t get a clear direction, please call us. Our analysts are ready to walk you through a Practice REALITY CHECK and help identify current areas of challenge and opportunity. Also, our coaching department is ready to help you through any daily difficulties and to provide you with a clear understanding of team issues and a vision of your practice future. We can help you change your life!
We have proved to you that if you slow down, you will be more satisfied in your work, provide better care for your patients and team, and make more money!
Also, if you think you’re doing great and just want to boast a bit, we’d love to hear your success story as well. We want only the best for you!
And, with the creation of Performance Coach, a very inexpensive and yet rewarding program that brings teachers, mentors and colleagues within the dental field together 3 times a year, you can and will stay committed to the ideas and philosophies, business practices and principles you set forth years ago. It is also a wonderful program of renewal, re-energizing your professional and personal life. We have seen lifelong friendships and mentorships created in this program. Ask Lin Golbeck, Performance Coach co-ordinator, all about it at 1-800-288-9393. One of the best phone calls you will ever make.
The Schuster Center – “Creating Wealth and Freedom for Dentists”
1-800-288-9393 TOLL FREE or visit our
website: www.SchusterCenter.com
NOTE: Vicki Smith, owner of Citigraphics, llc, has worked with Dr. Michael Schuster and The Schuster Center for 28 years. She creates graphic design projects as well as editing and writing some of the articles for The Perspective newsletter, brochures, flyers, invitations, the blog and other projects that arise. Vicki has worked in the marketing department in-house for the Schuster Center for 11 of those years. She has helped many Schuster dentists with logo designs and other graphic design needs.
A RECIPE FOR BUSINESS SUCCESS
Posted by: | CommentsCOMMITTING TO YOUR BUSINESS IS A RECIPE FOR SUCCESS
You can kiss your business “goodbye”.
Or, say “hello” to it!
Your business is like a lifelong friend who’s become a bit flaky with bad ideas taking shape, conflicts arising and self-indulgence appearing. Your friend also likes to borrow money from you. And he or she never pays it back, and wants you to go out with him or her all the time leaving family and friends alone and personal projects undone. So, you’ve decided to ignore this friend for the time being. Go along just to get along. Maybe he or she will pay you back, get on track and become the old friend you had when you first met.
Ever looked at your business that way? Are you just ignoring it now?
Would you allow any friend to treat you that way and still be friends?
No?
Then probably you shouldn’t allow your business to treat you that way either.
COMMITMENT TO YOUR BUSINESS
If a friend was in trouble, wouldn’t you help? You’d get focused, think of some plan to help, follow through. Get and give your friend advice. There’s nothing you wouldn’t do for your friend to help him or her get back to prosperity and good health.
Put your arm around yourself, and help your friend (your business) in the same way.
RECIPE FOR SUCCESS:
• Re-commit to your business (practice)
• Diagnose any problems
• Seek advice
• Set a plan in motion
• Create new ideas for success
• Follow through with the plan
• Make adjustments if necessary
• Stay engaged and focused
• Don’t forget to plan new goals
• Love the one(s) you’re with (your team)
• Success breeds success
• Get paid back
• Stay committed (A viciously delectable cycle!)
Kiss yourself on the cheek. You’re now back in business! Though you thought you were in business all along, really you’ve just been going through the motions – going to work every day. Doing the same thing every day – with the same results. Tiresome habit.
We are the first business school ever created for dentists who wanted to learn how to ethically practice dentistry with commitment to their patients, team and personal growth and development. It’s nothing new. We have taught this for over 30 years.
Easy to lose your way and your focus. Here’s how to regain it! See next article: Commitment To Community…
Practice Stress or Practice Peace
Posted by: | CommentsThe economic slowdown has created a general sense of insecurity and restlessness. It is often during the hardest times, rather than the most peaceful times that you find a purpose that gives you meaning. As dentists and business owners, purpose and peace must prevail. Albert Einstein once said of life, “It’s simple, but not easy.”
Every day brings a choice: to practice stress or to practice peace. Finding inner peace does not require hours of daily practice. You don’t have to stand on your head or sit in a meditative position. All it takes is a little willingness and common sense. Life is a precious gift to be savored, not an endless series of chores to complete while you complain about your “practice life.” Remember, your to-do list is immortal. It will live on long after you are gone.
It is impractical to believe that peace is some distant goal, attainable only by a few fortunate souls blessed with good genes, superior brain chemistry, plenty of money, or a calling to become a monk. Peace has not deserted even the craziest and busiest among us. The most basic fact about being human is that peace is our own true nature, our fundamental state of mind. There is a Buddhist saying that peace is like a sun that’s always shining in your heart. It’s just hidden behind clouds of fear, doubt, worry, and desire that continually orient you towards the past or future. The sun comes out only when you’re in the present moment.
The happiest and most productive people are passionate about life. They radiate an infectious enthusiasm that makes “business” a pleasure rather than a problem. Passion focuses your personal energy. Without purpose, energy tends to remain scattered. Periods of letting go are also critical to the creative process. The history of invention and discovery are filled with stories of people who work with enthusiasm, but can’t quite get to that “Aha!” The answer usually comes when they stop thinking and striving. Einstein had his greatest “Aha!” (related to his theory of relativity) while sailing on a boat one weekend after spending many fruitless weeks laboring in his study.
One workable strategy for maintaining peace (sometimes defined as productivity and profitability) over the long haul is to learn how to relax and take care of yourself. There are literally thousands of ways to relax. This week put aside an hour a day to relax in whatever you enjoy. You will find that instead of constricting the amount of time available for you to get things done, the day will seem to unfold in a more languorous, spacious way. The to-do list will still get done, and you will live to tell about it.
Learn to take care of yourself. Think of a person whom you love and respect. For the next week, each time you forget to take care of yourself, pretend that someone dear and precious lives inside you. Honor that person; treat them with all the respect they deserve. If you adopt this daily practice, little by little a strange and wonderful transformation will occur. You will remember how to be good to yourself. And you will experience how much more creative and productive you are when you know you are worthy of your own care and love.
Peace is not a distant goal. It is already within you. Release the sunlight of your spirit by learning to relax and take care of yourself. Practice peace – you’re worth it!
Believe in Miracles!
Posted by: | CommentsOkay, I’m writing a book (of several individual stories). Isn’t everyone? It’s a book for children ages 1 to 99. I consider myself 12 even though chronologically you can add 50 years! Seriously, don’t we all think we’re about 18 even though some of us might be much older? I don’t think the “kid” spirit ever leaves us.
Back to my book: One of the stories in it is the story of a “miracle” of two ocean creatures who are very different yet become friends by dreaming like-minded dreams and helping one another. They each had a dream of leaving the ocean to see the rest of the world. The problem: they didn’t think they could breathe the air; but, as anything can happen in a story, they made it – leaving the ocean behind – for a spectacular adventure – because they believed in miracles.
I also recently watched a movie (chick-flick as you guys call it) called “Leaving Normal” with Meg Tilly and Christine Lahti. It is older, released in 1992. Again, about two very different types of people which somehow manage to bond on a long trip across the USA, ending up in Alaska. Sometimes by fate or accident, miracles do happen and people help one another by just being themselves – mistakes and all.
Miracles happen every day around us, in every way if we just look – in the air we breathe, the beauty on this fantastic planet – our ever changing sky, brilliant sun and twinkling stars – the variation and colors of our plants and flowers, animals and insects. Also in the miracle of birth, the way we love one another and react to each other on this home – our planet.
So why do we just seem to hear only the bad news most of the time? That sensationalism and fascination with crime and corruption are the mainstays of today. Why not choose to ignore the bad and only publish the “good” people do for one other? Why does it appear that we have lost our way?
Many say our moral compass has lost its “N”, “S”, “E” and “W” (Normalcy, Sensitivity, Ethics and Wisdom); that the compass needle only points to the letter “G” for Greed. Have our intrinsic values, morals and ethics been stripped away because we keep wanting more, more, and yet more? Are we now moving so fast due to technological advancements that we don’t have time to stop and think about what is really important in life? Missing the miracles happening in our own lives?
Some of us older folks point fingers at the younger ones at the lack of integrity we see. But it wasn’t too long ago that other older folks pointed fingers at us – the baby boomers – who shed the trappings of government and social mores for sex, drugs and rock’n’roll – so we were told. Well somehow, a heck of a lot of us out there made it through that time. So, I think you younger ones will, too.
Problem is you are destined to make the same mistakes we did. First, we gave it all up. Then we worked ourselves silly to try to get it all back and then some. But who are the ones who are remembered in our history? The one’s who “had a dream” like Martin Luther King. The one’s who helped the poor and lived without anything, like Mother Teresa. And yes, Jesus, who preached peace from within, love of one another, it’s better to give than receive, seek and find spirituality, not materiality.
In a society where FREEDOM is among the biggest blessings we have in our beloved country, how do we not get into the trappings of CAPITALISM that plays a huge part in our economic system? The tone has been set since we were all very young: One can have anything if we work hard enough, believe in it hard enough and sacrifice family, friends and peace of mind to work tirelessly behind the grindstone.
This is true of all of us. What does it mean for you, as a dentist – years of schooling, marriage, children, family, friends and now a practice and patients? All seemed quite the “American dream”. Small practice in the beginning, then more chairs, then a move to a new practice, maybe you bought a building – huge, shiny new office, more patients, more employees, bigger is better right?
Large dollars coming in, large dollars going out, a new home, vacation home, fancy cars, children’s education, boat, CE classes, specialized training, big expensive vacations – dollars getting stretched? Those larger dollars beginning to look like monopoly money? Do you feel like the conduit for receiving money and passing it on for bill payments, with nothing much going into your pocket or a savings plan and no quality time for family and loved ones?
Whoops! You’re on the fast track, or, what we like to call, the “fake” track. You’ve made your bed and you thought you were happy in it. Now, some years have gone by. You’ve missed special children’s events; a soccer or softball game, a play, maybe your child’s first baby steps, maybe even a divorce under your belt. And every day you have to go to work to feed that large monster you’ve created – your “American monster dream”. What on earth are you going to do now? You can’t think about retirement let alone plan for it. You’ve got too much debt, too many responsibilities. You’re not happy because you know you can do better dentistry and help you patients but you don’t have the time to apply what you’ve learned. It’s sitting on the shelf along with your life!
And what about your patients? Well, they lose out completely.
Maybe you hired a consultant or two to help you. They came in, assessed your needs, told you what to do, gave you a big fancy binder full of “how-to’s” and then drove off with their check. Where did you start? Oh, you didn’t – same old, same old?
If all of the above sounds pretty “right on” do you want a really true, honest to God answer on how to fix this mess? Are you willing to work as hard to get out of this mess as you were to get yourself into it? Are you ready to be honest with yourself and look at what really is important in your life? Are you willing to have your feet held to the fire by a coaching department who will do just that?
Are you willing to take back your life and this time enjoy it?
The answer: The Schuster Center.
We are a “business school for dentists”, but not only that. We are people who help people – all different kinds of people from all over the United States. We care and we guarantee your success. We have the numbers to prove it and the years behind us – all 32 of them. We’re a place with good people work for the benefit of others. We’re not working out of our car, using other people’s material – we’ve created our own.
How did I, a graphic artist and sometimes writer, get involved with Dr. Michael Schuster? By fate and accident – about 29 years ago he walked into my business office – two unlikely people who would probably never have crossed paths. Yet here we are, creating a better life for dentists each in our very different way and watching this process work for thousands of dentists who believed in miracles.
Yes, I’ve seen many miracles here. Want to be one?
We are told all of the time that we are the best kept secret out there. We don’t mean to be. We’re a small company who just cares about helping dentists. That’s Dr. Michael Schuster’s vision. He has a story and he wants you to hear it if you’re tired of the rat race and want to DOUBLE YOUR NET PROFIT while simplifying your life. Believe in miracles, be a kid – find your joie de vivre – again!
God Bless,
Happy New Life!
Vicki
P.S. Write me if you want more information about Dr. Michael Schuster and The Schuster Center. Or see our website at www.SchusterCenter.com and make up your own mind. Make sure you go to the testimonial section and listen to what others have said about us. We have to “toot” our own horn a lot of times, but it’s sure nice when others decide to do it for us! (vicki@cfpd.com)
Thanks from The Schuster Center
Posted by: | CommentsIt is at this time of year that we often take time to think on those things for which we are thankful. Our list usually includes family, friends, our home, our careers in dentistry, etc. And it is true that I am thankful for all of those.
However I would like to take this time to express how grateful I am to have had the opportunity to work and interact with you, our clients, our friends. It has been my privilege for the past twelve years to coach, teach and befriend hundreds of you.
When I accepted this position at The Schuster Center, I never dreamed the impact it would have on MY life. You see, every time I have an interaction with one of you, it affects me personally in some way.
I have often told those of you whom I have been fortunate enough to coach that I learn as much from each of you as you do from me. I have been blessed with friends that will be life-long friendships. As with the Pilgrims and the Native Americans, there are sometimes great cultural differences between us. But we have been able to see that we can learn from one another in spite of those differences.
I just want to say to each of you and to Dr. Schuster how very THANKFUL I am for the gift of working alongside each one of you to bring you to a place that you and I can celebrate. May I continue to see and acknowledge how blessed I am for the beautiful people that The Center allows me to guide.
“Thankfulness is not something God gives us. It is not a spiritual gift and it is not a spiritual fruit. We can receive God’s peace, joy and love, but thankfulness is something that we give to God and to others. It is a choice that we make. Let us thank Him today with songs of celebration, hearts of strong devotion and acts of admiration.” —Roy Lessin
—The Schuster Center is a business school for dentists where development of the dental practice aligns with the development of self. It is a lifelong network of like-minded professionals in community and spirit. Call us for more information: 1-800-288-9393. Or visit: www.SchusterCenter.com
Simplicity and Harmony this Holiday
Posted by: | CommentsOn the wall in our coaching department hangs a quote from Einstein–
Three Rules of Work:
Out of clutter, find simplicity
From discord, find harmony
In the middle of difficulty lies opportunity.
I pass by it every day many times, but today I stopped to read it. I was waiting to speak with Dr. Schuster while he was taking time for discussion with someone else. The wait caused me to stop and look up and there was this sign on the wall that I see every day. Today it jumped out at me. It said, “Read me!” so I did. More than that, it begged me to take heed so I am. I am trying.
It is always this time of year as the holidays approach that life can get hectic, and schedules can fall apart, and ahhhh…stress enters the once calm life! How does that happen? Is it the clutter of life? How can I find simplicity? Am I in discord? How can I find harmony? Will my difficulty really bring opportunity?
The holiday season should bring joy and celebration. Yet instead it brings frazzled nerves and crazy emotions. There are three areas that trigger this holiday stress: Finances, Relationships, and Physical Demands. Relationship stress has a way of boiling over during the holidays as our expectations succumb to disappointment. The cost of travel, entertainment, and gift giving leads to overextending the budget. The commitment to all of the holiday events along with the guilt of eating all those holiday sweets surely taxes our physical well-being.
All this stress doesn’t have to rob you of your joy this holiday season. Prepare yourself spiritually, emotionally, mentally, and physically before the stress arrives so you will be able to ward it off ahead of time. When it comes to relationships, you are only in control of yourself. Come into relationships with no expectation from the other person. Give your family and loved ones some slack and if you are feeling down, talk with a trusted friend. Get counseling to find some strategies to help you cope. Take your finances seriously and plan for the holidays in your budget. Set monetary limits on gift giving and consider giving to charity in someone’s honor as an alternative gift. To maintain your physical well-being, keep your exercise routine or start one if you haven’t had one recently. Eat those holiday sweets in moderation and get outside for some fresh air. Remind yourself that it is okay to say “no” sometimes so that you are not over-committed.
Recharge your inner spiritual batteries. Take the time to read, pray, meditate, listen to music or just take a power nap. Remember the “Reason for the Season!” And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus. (Philippians 4:7) Put the Lord first this Christmas. You will find this is the best “de-stressor” of all time.
Barb Stackhouse
(Special thanks to Family Life Radio for their Inspirational Messages)
The Blessed Dental Staff Meeting
Posted by: | Comments
Part 1 of 2
Several years ago Mike and I were discussing staff meetings and he suggested to me that if possible he would take the staff to lunch weekly. At the time I thought that it would be too often, and my attempt at weekly was not received as I anticipated. I am writing here to share my experience with this pearl of an idea with you as to the untold benefits that it can bring you and your practice.
After trying for weekly I asked my receptionist to schedule it as often as possible. Four years later we are now consistently doing this twice a month. We go to breakfast or lunch with each meal having a different advantage. We allow an hour for breakfast and one and a half hours for lunch. Lunch needs more time as we may not consistently be able to leave on time due to patient treatment.
Breakfast has distinct advantages over lunch that are important. We have our staff huddle for the day before we leave the office for this meal to be ready for the day. The major advantage of this meal time is that for the most part no member of the staff has had to receive any stress from a patient. This is a very important fact. The breakfast meeting allows for exchange that is not tainted with patient stress and their behavior. The breakfast time allows for personal exchange that is most important. These meals do not have an agenda related to business. For the most part we do not talk business as this is a time for socializing.
Occasionally, I will bring issues that affect our team dynamics. Whenever you have group dynamics, you will have friction. It is inevitable that this occurs, and it is the handling of this problem that is important to your practice. You may have considerable different ages with your staff, and the problems at home do differ with age. Some of your staff may have teenagers at home, and some may have adult children who have left the nest only to return with their children and different stresses. It is good to become a supportive, interactive group with a concern for the mental and physical health of each member of the staff. The breakfast meeting facilitates this interaction if it is laced with honesty from each member. This is the essence of handling interpersonal friction. Life is hard and it is suffering as the first great truth of Buddha states to his followers. Keeping this fact in mind with the group dynamic is invaluable.
Sharing must be honest for this meeting to be of help to your group, and it may take some time before everyone feels safe to be honest. You will have to allow time for this process to happen, and it will. Do not try to force this issue; it will only make things worse and stress staff members.
See Part 2 Coming Soon!
12 Dental Practice Strategies
Posted by: | CommentsSuccessful practices aren’t any more talented or intelligent than you are. They simply have learned to do things in a different way and make money in the process. The key to improving your practice performance is to “Out think your competition vs. Out Spending” them. The suggestions below are in no specific order of importance:
1. Know Yourself – Having your own practice is more than just creating a job for yourself. Your basic roles are in delivering dentistry, marketing, finance, administration, and the responsibility of personnel. To get the best results, it is rare for one doctor to play all these roles equally well. You must know which parts you can handle yourself and which parts you’re going to need help with. As the technician in the practice your time is leveraged best when you are concentrating on activities that ensure future revenue for your practice. Empower your team to run your management systems and stay focused on what you do best.
2. Plan Ahead – well-intended team members but who don’t have all the information they need to do their job run most practices. This includes a clear idea of market segment, target markets, customer service, marketing mix and promotional activities. If you want to succeed you need a well thought out business plan that helps you make the right decisions? If you don’t have a business plan, consider enrolling in The Schuster Center’s Strategic Planning program.
3. Know Your Industry – You can gain the greatest competitive edge if you have an intimate knowledge of your business. Unfortunately dentistry is a very isolated profession. Exposure to your colleagues and their practices is very limited. To thrive and prosper, you must be committed to learn and have the desire and energy to accomplish your goals. These are five main reasons why most practices don’t prosper.
- Lack of Industry Knowledge
- Lack of Vision
- Poor Market Strategy
- Failure to Establish Goals
- Inadequate Cash Flow
4. Understand Your Clients – Make it your business to give your clients what they want, and they will continue to buy from you. The services you provide should reflect your client’s needs and wants. Many doctors position themselves as a commodity-based practice and focus on selling Crowns, Veneers, and Restorative. Think in your client’s terms; buy, show, sell, and say things that interest them, not just what interests you. Remember, they want NO dentistry. Sell yourself!! Focus on your services such as trust, being on time for their appointments, and your attention to patient comfort.
5. Keep Good Financial Records – If you don’t know where your money is going, it will soon be gone. Good financial records are like the instruments on an airplane, they keep you posted of your height, direction, and speed. Without them you’re flying blind with no controls to guide you to your destination. If you are not tracking your statistics get back into the routine of this with your staff. If you need assistance contact your support coach for a review.
6. Use Sound Management Practices – As a practice owner, you are also a manager. You have to make decisions, offer client service, manage time and resources, and know how to run the practice better than anyone working for you. Your team not only includes your immediate staff, but surrounding yourself with a professional advisory team is also critical. Remember the concept of a level one dentist vs. level two dentist. This same concept can apply to your accountants, insurance agents etc. Are you working with a level one accountant or a level four? Are they simply organizing your money on a P & L or are they coaching you towards future goals?
7. Develop A Distinctive Image – Your image is important and is a function of your marketing efforts and materials. Clients create their perceptions of your practice from your name, web site appearance, practice location, displays, business cards, newsletters, and anything else that relates to your business.
8. Learn From The Pros – In today’s explosive markets, making the right moves is absolutely essential; there is little room for error. Stay connected with The Center so you can interact with dentists from all over the United States. The support department is also a terrific resource for your practice. Each year we have the privilege to communicate with literally hundreds of doctors. Because of the emotional and sometimes difficult decisions that must be made, the crucial difference is having fresh ideas with an impartial business position. This is one the primary reasons we use statistics in our coaching calls. Our job is to minimize the emotion and give you guidance based off of objective data.
Case presentation skill development is a critical component to your success. You will need to constantly improve and refine your skills. If your case acceptance is less than 85%, then consider attending an Advanced Case Presentation Seminar with Dr. Schuster.



